Frequently Asked Questions
What does Blackstar do?
Blackstar helps users like you find the DVD that they are searching for using one of its advanced search engines and then we aim to provide a list of online UK retailers that can supply the title ranked by price, so that you can make a decision about where to shop. You then simply click the link and you are redirected to the title on your chosen retailer.
Does Blackstar sell anything?
No. Blackstar is a DVD price comparison site, we do not sell anything. We list thousands of DVDs and the retailers who sell them. Blackstar is a website that shows who sells the product that you want and what price they are selling this at. We do not stock, sell or supply any product that you go on to buy, and if you have any queries about any orders that you place, you will need to contact the chosen retailer directly.
How do I search for a title?
As we have two separate but equally powerful search engines, we have decided to list this information in its own section - please see our ‘Tips on Searching' section.
What if the title I am searching for isn't listed?
We try to include every DVD available for sale from within the UK at any of the retailers listed, however if you are sure that the title exists and we do not have it listed, please use our feedback form via the link at the bottom of this page and we will investigate this and try and correct our listing.
What if I am searching for a special edition of a title?
We list all editions that are available through the listed retailers. This is listed in the title section, usually in brackets, e.g., (Special Edition). Due to the limited availability of many of these titles, not all are available all of the time.
What if I require a Blu Ray/HD DVD version of the title?
If you require Blu Ray or a HD DVD version, simply refine your search results accordingly or type ‘Blu Ray' or ‘HD DVD' when you are running your search query, e.g. ‘Rocky Blu Ray'; ‘Superman HD DVD'
What DVD regions do the retailers listed supply?
The retailers listed may be able to supply more than one region of DVD. Blackstar however only compares like for like product and as such is focused on the UK region DVDs, namely Region 2. For more information on DVD regions, please see the section on regions.
What retailers are listed?
We are continually adding to our retailers. Those included at present are displayed whenever you carry out a search and then click to compare prices. Not all retailers will have prices listed, but they will still be listed.
If you own or recommend a retailer that is not listed above, then please let us know, through our feedback section, and we shall consider adding them on our site.